1. General Conditions

By placing an order on our website, you confirm that you are at least 18 years of age (or have parental consent) and possess the legal authority to enter into a binding agreement. We reserve the right to refuse service or cancel orders at our sole discretion.

2. Digital Product Delivery

  • Format: All music products are delivered as digital files (e.g., MP3, WAV, FLAC) as specified on the product page.

  • Delivery Method:

    • Manual Review Process: To ensure the security of every transaction, all orders undergo a manual verification process. This helps us protect both our creators and our customers from fraudulent activities.

    • Delivery Timeline: Once your payment is confirmed, our team will process your order within 2 to 12 hours during our business hours (GMT+7, 8 AM – 10 PM). Please note that orders placed during weekends or holidays may experience slight delays.

    • Notification: You will receive an automated email containing your download link(s) as soon as your order has been approved. If you do not see the email in your inbox, please check your Spam/Junk folder.

    • Order Status: You can also track the status of your purchase by logging into your account on our website.

  • Access Limits: We may limit the number of times a file can be downloaded or the duration the link remains active for security purposes. We recommend saving your files immediately to a secure location.

3. Pricing and Payment

  • Currency: All prices are listed in [USD/VND].

  • Price Changes: Prices for our products are subject to change without notice. However, once you have completed a transaction, the price is locked and will not change for that specific order.

  • Taxes: You are responsible for any local taxes or transaction fees imposed by your bank or payment provider.

  • Payment Methods: We accept payments via [Visa, Mastercard, PayPal, Stripe, etc.]. All transactions are encrypted and processed through secure third-party gateways.

4. License Grant

Your purchase constitutes the purchase of a License to Use the music, not the ownership of the copyright itself. The specific usage rights (Personal or Commercial) depend on the license type selected at checkout. Redistribution, reselling, or unauthorized sub-licensing of the files is strictly prohibited.

5. Order Verification

To prevent fraud, some orders may be subject to a manual review. If your order is flagged, we may request additional information or cancel the transaction and issue a full refund.